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How soon can I receive transactions?

You can only receive “live” transactions when your account has been activated by us. To be able to activate your account, we would like to receive the following documents:

  • Extract of your company registration number (e.g. the Dutch KvK/CoC, Belgian KBO/CBE, or German IHK/CoC), no older than three months
  • Copy of a valid passport / ID card
  • Bank copy of your business account This may be a copy of your bank card, your agreement or a screen print of the internet banking environment.
  • As a payment service provider, Sisow is subject to the Dutch Money Laundering and Terrorist Financing (Prevention) Act (Wwft). The fourth Money Laundering Directive has taken effect July 2018, which means that the modified Wwft has been in effect since that date. On the basis of this tightened legislation, we would like to receive from you a UBO declaration which has been filled in and signed by you. We kindly request you to go through this declaration thoroughly and return it to us, completely filled in and signed. With this, we also need to receive a copy of a valid ID card or passport from all stakeholders.


In addition to the above, you must also satisfy the Sisow policy. If all requested documents are sent to us correctly in one go, we will strive to activate your account within 1 working day, after which you will be able to receive transactions from consumers immediately. The speed of the activation process also depends on how busy we are. If you have any questions with regard to your activation, please contact our administrative department at administratie@sisow.nl.

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